Q & A

1) Is this a reliable website? Should I trust you ?

2)What kind of quality of your costumes?

3)What payment way do you accept?

4)What kind of delivery way do you have and how long does it take?

5)Would you divulge buyer’s personal informations to other place?

1) Is this a reliable website? Should I trust you ?

RE: We own the brand of “ACGcosplay.com ” , and we are the supplier of some cosplay wholesalers in past years. We have sold many cosplay costumes to all over the world, major in Japanese market and USA market thru our wholesalers. At the same time, we also sell our cosplay products to cosplayers from all over the world. We also cooperate with some advertisement and game companies, and provide them with game props and game costumes .

2) What kind of quality of your cosplay costumes?

RE: Our cosplay costumes come from high level quality fabric, we have strict selection for our fabric suppliers. We have experienced workers who have been in this field for more than 5 years.

3) What payment method do you accept?

RE: We accept all major payments way, such as : paypal, we are the verified paypal. ; Wire Transfer; Western Union payments ; credit card payments.

4) What kind of delivery way do you have and how long does it take?

RE: We normally use EMS、DHL、as our carrier, it will take 3-7 days to reach you. There also was potential delays due to flight cancellation and customs clearance which are out of our control.(according to our experience, this situation would not happen often.)

5) Would you divulge buyer’s personal informations to other place?

RE: We promise we won’t divulgue buyer’s personal files to other place. Buying from here, is safety for you.

Still have questions? Please contact us at service@acgcosplay.com , we will reply you asap once we receive your emails.